Cancellation Policy

Effective Date: 08/03/2024

At Inciem Business Consultants Pvt Ltd (“Inciem”, “we”, “us”, “our”), we understand that circumstances may change, leading you to modify or cancel a service. Our cancellation policy is designed to accommodate your needs while ensuring that our operations run smoothly and efficiently. Please read the following terms carefully.

General Cancellation Terms

a. Notification: To cancel a service or subscription, clients must notify Inciem Business Consultants Pvt Ltd in writing via email or through the provided cancellation form on our website. The cancellation will not be effective until acknowledged and confirmed by us.

b. Timeline: Cancellations must be made at least 30 days before the next billing cycle or service delivery date to avoid charges for the next period.

c. Refunds: Unless specified otherwise for certain services, cancellations made within the specified timeline may be eligible for a full or partial refund based on the terms of the service agreement.

d. Late Cancellations: Any cancellation request received later than the specified period will result in the client being charged for the next billing cycle or service delivery. Exceptions to this rule may be considered on a case-by-case basis at the discretion of Inciem Business Consultants Pvt Ltd.

Subscription Services

For subscription-based services, the following additional terms apply:

a. Early Termination: Subscribers wishing to terminate their subscriptions before the end of the agreed term may be subject to early termination fees, as detailed in the service agreement.

b. Renewals: Unless notified before the renewal date, subscription services may automatically renew for the same term. Cancellation policies apply to all renewals.

One-time Services

For services purchased on a one-time basis, cancellation policies will be explicitly stated in the service agreement or invoice. Unless otherwise specified:

a. Full Refund: Cancellations made within [Insert Number] hours of purchase may be eligible for a full refund.

b. Partial Refund: Cancellations made after [Insert Number] hours but before the service delivery date may be eligible for a partial refund, depending on the incurred costs by Inciem.

Custom Services

Custom services or projects that require significant preparation or resources may have specific cancellation terms, which will be detailed in the individual service contract or agreement.

Modifications to Policy

Inciem Business Consultants Pvt Ltd reserves the right to modify this cancellation policy at any time. Changes will be effective immediately upon posting on our website. Your continued engagement with our services after such changes will constitute your consent to the new policy.

Contact Us

If you have any questions or need to make a cancellation request, please contact us at: info@inciem.com

Have a project in mind?

If you are looking for your next technology revolution, we could help you with advanced, engaging products and processes aligned with your Technology road-map.

Inciem Logo

Digital solution partner for your business.

Development Center

Inciem Business Consultants PVT LTD.
1st floor, Infra Futura,
Seaport – Airport Rd, opp. BMC, Thrikkakara, Kakkanad, Kochi, Kerala 682021, India
Phone: +91 62389 58178

Marketing Center

Startsmartz Technologies LLC
202, Yes Business Tower
Al Barsha 01, Dubai, UAE
Phone: +971 55 247 8959

© 2024. Inciem | All Rights Reserved.